Terms & Conditions

Effective Date: July 30, 2026

Welcome to Masika Counseling & Wellness. By accessing our website or utilizing our counseling and wellness services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.

1. Acceptance of Terms

By booking an appointment, visiting our website, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Therapeutic Services & Professional Relationship

  • Nature of Services: Masika Counseling & Wellness provides professional counseling and mental health wellness services.

  • Client-Therapist Relationship: A formal professional relationship is established only after an intake assessment is completed and agreed upon by both parties.

  • Emergency Situations: Our services are not suitable for medical emergencies or acute crises. If you are experiencing a mental health emergency or are in danger, please contact your local emergency services immediately.

3. Appointments, Cancellations, and Fees

  • Payment Terms: Fees for sessions must be paid in accordance with the clinic’s current billing policies at the time of service.

  • Cancellation Policy: We require advance notice for any appointment cancellations or rescheduling. Failure to provide adequate notice may result in a late cancellation fee.

4. Confidentiality

All communications, clinical records, and session details between you and your therapist are kept strictly confidential, in accordance with applicable professional ethics and healthcare privacy laws. Information will only be disclosed with your written consent, or as required or permitted by law (e.g., risk of imminent harm to self or others).

5. Intellectual Property & Website Use

  • All content, logos (including the Masika Counseling & Wellness branding), graphics, text, and materials on our website are the property of Masika Counseling & Wellness.

  • You may not reproduce, distribute, modify, or republish any content from our site without prior written permission.

6. Limitation of Liability

Masika Counseling & Wellness and its practitioners shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of our website or reliance on general information provided online, outside of formal therapeutic treatment.

7. Changes to Terms

We reserve the right to modify, update, or alter these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of those changes.

8. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at: