Privacy Policy

Effective Date: July 30, 2026

At Masika Counseling & Wellness, we are committed to protecting your privacy and ensuring that your personal and health information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website or use our services.

1. Information We Collect

We may collect personal and health-related information from you in several ways, including:

  • Personal Identification Information: Name, email address, phone number, home address, and date of birth when you book a session or fill out a contact form.

  • Health & Clinical Information: Information related to your counseling sessions, intake forms, mental health history, and treatment plans, which are kept strictly confidential in accordance with professional and legal standards.

  • Website Usage Data: IP address, browser type, device information, and pages visited through cookies and analytics tools to help us improve our website experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, manage, and deliver counseling and wellness services.

  • To communicate with you regarding appointments, rescheduling, or billing.

  • To respond to your inquiries and provide customer support.

  • To comply with legal, ethical, and regulatory obligations governing mental health practices.

3. Confidentiality and Data Security

  • Client Confidentiality: All therapy and counseling sessions, records, and personal disclosures are treated with the utmost confidentiality in compliance with applicable healthcare privacy laws.

  • Security Measures: We implement appropriate technical, administrative, and physical security safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only under the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information with other healthcare providers, family members, or third parties.

  • Legal Requirements: If required by law, court order, or to prevent imminent harm to yourself or others.

5. Your Choices and Rights

  • You have the right to request access to your personal and clinical records as permitted by law.

  • You can request corrections to any inaccurate information we hold about you.

  • You may opt-out of receiving promotional communications from us at any time.

6. Changes to This Privacy Policy

Masika Counseling & Wellness reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at: